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Critter Express Shipping Options
When you add items to your cart and place an order
Shipping Fees are not included
Your total will be your order +shipping fees
We will invoice you for actual cost to ship items to your destination
Or you may select the Pickup Option in your cart
Here's how it works:
1. You add items to your cart in the store
2. You checkout, provide info
3. Select Ground to have items sent
or select Pickup to pickup from our studio (by appointment)
4. Complete Order
5. We will Confirm Order with you and Bill You for Actual Shipping Cost
6. Upon Payment Confirmation we will process and send order
We generally use USPS but if you prefer UPS please let us now.
Sorry, we don't use DHL; to many damaged packages coming in, don't trust 'em to send out any.
For International Orders please e-mail us prior to placing an order, so we can verify shipping options.
Our return process:
Also products are provided "as is". Any damage incurred after products are received; such has tearing, water damage, etc, is beyond Pics By Lis's responsibility. However, if your order is damaged during the original shipping to you, please contact us and we will work out an exchange with you.
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